Get In Touch

We’re here to help you with any questions or concerns you may have. Your feedback is important to us, and we strive to provide you with the best experience possible.

  • Email zexonpaybijli@gmail.com
  • Call Us +919431792973
  • Our Location PLOT NO.47, AT PHASE 1, INDUSTRIAL AREA, TATISILWAI, RANCHI, Ranchi, Jharkhand, 835103

Message Us Anytime

Trust & Safety

Raising a dispute via Zexonpay customer care:

  • Customers can contact the Zexonpay customer care by using one of the following numbers to escalate their complaint +919431792973. Once you contact them, our support agents will raise a ticket accordingly.
Trust & Safety

Raising a dispute via Webform submission :

  • Customers can raise a ticket using our webform Link-https://zexonpay.com/raise-a-fraud-transaction.html
  • The link will then prompt them to enter the registered phone number and a captcha.
  • On submitting the credentials, it will ask you to enter the OTP which will be sent to the registered phone number
  • Once the login is successful customers can, “report a fraud or unauthorized activity”
  • Once customers select the relevant fraud reporting options, they will be redirected to the contact support page where customers can share transaction details and documents
  • Once the fraud transaction details are filled and submitted, a ticket will be generated
  • The customer can use this portal for updates on the tickets that they have raised.
Trust & Safety

Here’s how you can raise a complaint via the Zexonpay app

  • Login to the Zexonpay app
  • Click on “have an issue with the transaction” option
  • Go to the next page and click on the “Report your issue” option
  • The app will then list out all the recent transactions
  • Customers should choose the transaction for which the dispute needs to be raised
  • Next, customers can select ”I got a payment request from a fraudster” or “I received a call from a fraudster”
  • Once the relevant option is chosen, a ticket will be generated on Zexonpay and the Trust and Safety team will review it and take action

Ready To Get Started?

At ZexonPay, we understand that managing bills can be time-consuming and stressful. That’s why we’ve created a seamless platform designed to make bill payments quick, secure, and hassle-free. Whether you’re paying utility bills, credit card bills, or recharging services, ZexonPay is here to simplify your financial life.

Image Image Image

ZexonPay offers a simple, reliable, and secure way to manage all your bills in one place. From utility bills to phone and internet, our platform is designed to streamline your payments so you can spend less time managing finances and more time doing what you love.

Quick Link

Help Center

Contact Info

© Zexonpay is Proudly Owned by Zexon Energy Pvt. Ltd.